FAQ

If you are an emergency case requiring immediate attention, please call (631) 804-7962. We will give you instructions and directions.

Please give us a call at (631) 804-7962 or use our Contact Us page.

You may have referred yourself, have been referred by another specialist or by Medical Insurance. We will discuss your problem and ask about your medical history. A thorough examination will then follow. We may request examinations and tests to assist and support our diagnosis.

We will discuss with you the results of your examinations and we will recommend the proper treatment. Some conditions may be faced immediately. In case you need surgery we will work with local ophthalmologists to set up an appointment for you.  If follow-up consultation or further consultations are required, we will indicate this and will let you know the date and time of your next appointment.

Our team is fully equipped to give you a full and thorough eye exam at your bedside.

Yes!  Patient’s first and last name can be put on the temple of the glasses.

We will send a prescription in to your pharmacy of choice or coordinate with the facility to fill your prescription for your condition. Please let us know in case you have any allergy or other medical condition.

If you have already been taking drops prescribed by another doctor, please bring them with you for clarification or possible drug interactions and correlations with the new condition.

Do you accept my insurance?

Our company accepts most insurances, please check with us before your exam about eligibility.

If this is not your case, or if you have no insurance coverage then you will be expected to pay the bill in cash or credit card. The original receipt, the signed copy of the credit card bill, the medical report in English and the results of tests performed are given to you and/or the facility in order to be delivered to your private or state insurance for reimbursement.

An estimate of consultation fees and costs, investigations or surgery are available on request.

Do I need referral?

If you have private insurance with an affiliate, the referral can be sent from your insurance company to us by fax or e-mail. We suggest that you contact your insurance in order to obtain this referral before your visit to our offices.

If you don’t have an insurance coverage, feel free to call us at (631) 804-7962. The billing procedure is as explained above.

We currently service Nassau and Suffolk Counties of New York

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